JA
Jesse A

1 reviews | Active since Jun 2017

30 Apr 2024, 12:31

No activation of servces after payment

I recently made a payment for internet service activation, as I require a reliable Wi-Fi connection to effectively work from home. However, it appears that the service has not been activated yet. I would greatly appreciate if you could look into this matter and ensure that my internet connection is established promptly, as it is crucial for my remote work responsibilities.

0
Replies (2)
Vumatel
Vumatel's reply30 Apr 2024, 15:53
Official
Good day Jesse

Thank you for being in contact with us. Please note that we have escalated your query to our support team.

Regards
The Vuma Team
JA
Jesse A's update01 May 2024, 11:56
Reviewer Update
Hi,

I'm still awaiting a resolution on activating the existing line. Could someone from the appropriate team please reach out to me to discuss the process and timeline? I want to ensure we can get this line operational efficiently.