No activation - Going on 17 Days!

I’ve had ongoing issues with Vumatel and my ISP Home Connect from 3 May 2024 until now.

Firstly, the payment attempt made through home connects portal had a bug which caused the payment to redirect to SADV.

On the 9th of May the payment has been located however still no activation.

The team leader Muzi and his colleagues at Home Connect were in touch with me from 16 May 2024, the issue is sitting with Vuma’s Development team and yet still no activation.

This inconvenience has cost my family and I so much of money as we await activation due to the ongoing purchasing of LTE data as we work from home and run a business which heavily relies on internet connectivity.

I’m truely disappointed in the service I am receiving with no clear direction on a way forward or ETA on my activation.

This is my review for Home-Connect: https://www.hellopeter.com/home-connect/reviews/pathetic-experience-with-home-connect-and-vumatel-***