New Fibre line provisioning

<p>I had the CPE unit installed on the morning of the 15th June. When the installers had left they said they will contact the cordinator immediately in order to inform of installation so Vumatel may continue with the next steps to get the line activated. </p> <p> </p> <p>When I returned home that evening the box had fallen off the wall because they had tried to stick it to the wall.</p> <p> </p> <p>Since then I have contacted Afrihost who is my chosen ISP and have been trying to get them to assist with getting the line activated. They have logged multiple calls with Vumatel on my behalf and I had still not been contacted by Vumatel. </p> <p> </p> <p>Yesterday (21-06-2017) I had decided to contact Vumatel directly and through the support desk got to speak to the cordinator for my area, a gentlemen by the name of Jarod. He had ensured me that either yesterday afternoon or this morning he would have someone out to sort it out as he had a team in the area but still no one came. This afternoon I called again and this time through an assisstant he assured that someone would be here during the afternoon but yet again no one came.</p> <p> </p> <p>It is unfortunate that Vumatel is currently the only Fibre infrastructure provider in my area. There service is PATHETIC!</p> <p> </p> <p> </p>