1 reviews | Active since Apr 2017

13 Oct 2017, 14:36

Never use Vumatel.

Over a month ago I had fiber installed by Vumatel, paid for the installation, labor, equipment etc.. Since then the fiber has never worked once. I have been on the phone with them for hours at a time and they have no idea what they are doing. They have the worst customer service and their employees have no idea how to remedy a situation. They do not communicate within their own organization and each time I had to re-explain my situation. They don't care about their clients at all. Never us Vumatel. You guys don't deserve to be in business.

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Replies (2)
Vumatel
Vumatel's reply17 Oct 2017, 07:57
Official

Good day

We apologise for any inconvenience caused and understand your frustration. Kindly send us your physical address & contact details so that we can assist you in getting this rectified?

Kind regards,

The VUMA Team

Best regards,

Vumatel
Vumatel's reply17 Oct 2017, 08:06
Official

Good day

We apologise for any inconvenience caused and understand your frustration. Kindly send us your physical address & contact details to *** so that we can assist you in getting this rectified?

Kind regards,

The VUMA Team

Best regards,