NV
Nonhlanhla V
1 reviews | Active since Apr 2020
06 May 2023, 17:06
Never seen such incompetence
I have been waiting for one of your technicians to contact me since Thursday. Vox says it’s your issue but you don’t seem to care. Can one of the technicians please come fix this…your incompetence is so annoying! Good Day, Fibre Line Query has been logged with FNO Vuma (ISP-***) the FNO has a turnaround time of 72 Business hours. We are following up and will update you once we have Feedback. Vox ***
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Replies (2)NV
Nonhlanhla V's updateReviewer Update
08 May 2023, 09:43I’m still waiting for your technicians to contact me!
NV
Nonhlanhla V's update08 May 2023, 09:43
Reviewer Update
I’m still waiting for your technicians to contact me!
Vumatel's replyOfficial
08 May 2023, 12:36Good day Nonhlanhla
Thank you for taking our call. We have escalated your ticket to our support team for further intervention.
Regards
Team
Thank you for taking our call. We have escalated your ticket to our support team for further intervention.
Regards
Team
Vumatel's reply08 May 2023, 12:36
Official
Good day Nonhlanhla
Thank you for taking our call. We have escalated your ticket to our support team for further intervention.
Regards
Team
Thank you for taking our call. We have escalated your ticket to our support team for further intervention.
Regards
Team