DM
Dineo M

1 reviews | Active since Sept 2017

11 Jan 2024, 11:25

Network always DOWN!!

Where do I start? every single week the network is down. I work from home and have to end up buying date on top of what I am paying.

What's the point for paying for a service that I hardly receive? seriously considering getting a better service provider!

0
Replies (3)
Vumatel
Vumatel's reply11 Jan 2024, 14:31
Official
Good day Dineo 

We trust that you are well

We are truly sorry to hear about your experience. Please contact your ISP to request that they log a ticket for you with us and provide it to us. The Vumatel ticket will start with ISP- and you will have received it via SMS.

Kind Regards 
The vuma Team 
DM
Dineo M's update11 Jan 2024, 15:57
Reviewer Update
I log tickets each and every week! I am tired of this now!!
DM
Dineo M's update16 Jan 2024, 11:28
Reviewer Update
I have lost connection atleast 5 times already this morning!! Yesterday it was 9 times!!!!!!!!!!!!

I logged a call and still don’t have a tickets number! I seriously can’t work like this.