EW
Erna W
1 reviews | Active since Aug 2012
23 May 2023, 11:16
Negative rating due to poor service
Extremely poor service. Technicians kept going to the wrong address, regardless of me giving the call centre the correct address every time. Impossible to get hold of the call centre when you phone, so you need to wait for them to contact you
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Vumatel's replyOfficial
23 May 2023, 12:57Good day
Thanks for taking our call earlier today. Please note that we have escalated your fibre cable inquiry and the ticket references provided to our maintenance team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Thanks for taking our call earlier today. Please note that we have escalated your fibre cable inquiry and the ticket references provided to our maintenance team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply23 May 2023, 12:57
Official
Good day
Thanks for taking our call earlier today. Please note that we have escalated your fibre cable inquiry and the ticket references provided to our maintenance team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Thanks for taking our call earlier today. Please note that we have escalated your fibre cable inquiry and the ticket references provided to our maintenance team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team