Nauseating service VumaReach/Tel/Coolideas

Since Vumatel/reach took over CoolIdeas workings at his been at absolute NIGHTMARE dealing with both!! There should be NO interaptions if one renews service/paid voucher while still being active with the current one, however last night I renewed yet this morning on my cool ideas profile it shows active, yet NO INTERNET!!!!! Pathetic really! In 2021 with all the technology ISP's with Vumatel still drops the ball with simple things! Nauseating...