WO
Wessel O
1 reviews | Active since May 2018
28 Mar 2025, 18:31
My Vimatel box against the wall is faulty and I have been without internet for three days
My Vimatel box against the wall is faulty and I have been without internet for three days. I reported it to Telkomsa andctheyvlidged a complaint with Vumatel and told me that Vumatel will call. As I didn’t receive a call from Vumatel yesterday, I went to their head office in Bryanston tiday with the box snd asked fir a new one. The said zi must go home and they will call me. No response. I had to buy data for R79 on my phone. I went to Telkom at Clearwater Mall to report my Vumatel hell, but they told me I can’t lodge a complaint with them!
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Wessel O's updateReviewer Update
29 Mar 2025, 14:30Now five star service from Vumatel. At last a phone call and a visit from a Vumatel technician who sorted the problem in less than a minute. I was so frustrated to be without internet for four days. Thanks to the technician who then looked in amazement at my work on my computer!
WO
Wessel O's update29 Mar 2025, 14:30
Reviewer Update
Now five star service from Vumatel. At last a phone call and a visit from a Vumatel technician who sorted the problem in less than a minute. I was so frustrated to be without internet for four days. Thanks to the technician who then looked in amazement at my work on my computer!