CB
Chelestine B
1 reviews | Active since May 2024
23 Sept 2024, 12:03
My tired is TIRED!!!! SERVICE NON EXISTENT
The combination between VUMATEL AND HOME CONNECT should have never happened because it is a DISASTER! I have been waiting for a refund since 23 May 2024 relentless!!! calls but well here i am!!!!!!
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Vumatel's replyOfficial
23 Sept 2024, 15:31Good day Chelestine
We apologize for the experience thus far. Please contact your ISP for any assistance with billing and refund inquiries, As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind Regards
The Vuma Team
We apologize for the experience thus far. Please contact your ISP for any assistance with billing and refund inquiries, As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind Regards
The Vuma Team
Vumatel's reply23 Sept 2024, 15:31
Official
Good day Chelestine
We apologize for the experience thus far. Please contact your ISP for any assistance with billing and refund inquiries, As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind Regards
The Vuma Team
We apologize for the experience thus far. Please contact your ISP for any assistance with billing and refund inquiries, As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind Regards
The Vuma Team