My refund, the worst experience ever.

Wow, I am speechless. Firstly it is so easy for Vumatel to send 100 emails and sms’s for us to join their services but when it comes to contacting them they are a ghost company. No contact number, just an automated WhatsApp service. Anyway, I made payment on the 25th of August, I was told I qualify for the R19 promo deal however maybe because I do not deserve that according ro Vumatel’s automated responder, I was told to make R399 payment as a first time customer. I made the payment regardless, then some rude lady called me using this unanswerable number ***. Said to me Vuma people captured my address incorrectly on their system therefore they are cancelling my order. I can’t believe this, it’s okay though so many other competent providers out there. Just pay me back my money right away. I used easypay services to make payment. I don’t know how you’ll make the refund but please do it. This is by far the worst service providing experience in my entire life, waiting on a long queue at a public clinic is far better service than this one. Wow