N
Ntokozo
1 reviews | Active since May 2026
01 May 2026, 14:29
My payment dates wer...
My payment dates were changed without being informed, made a payment 2 weeks later I’m supposed to pay again.
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Replies (1)
Vumatel's replyOfficial
04 May 2026, 10:24Good day, Ntokozo.
Thank you for getting in touch with us.
Please note that your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them.
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind regards,
The Vuma Team.
Thank you for getting in touch with us.
Please note that your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them.
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind regards,
The Vuma Team.
Best regards,
Vumatel's reply04 May 2026, 10:24
Official
Good day, Ntokozo.
Thank you for getting in touch with us.
Please note that your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them.
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind regards,
The Vuma Team.
Thank you for getting in touch with us.
Please note that your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them.
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind regards,
The Vuma Team.
Best regards,