DS
Delroy S
1 reviews | Active since Feb 2021
08 Apr 2024, 12:37
My internet has been down for 3 weeks and Vuma has since been awol
It's been 3 weeks without internet. I've been in contact with my ISP in numerous occasions and they keep on telling me the issue has been logged with you guys however I am not getting the feedback from you guys. The last time I spoke with one of you guys, the person on the line got my address wrong and he said, "let me call you back in a few minutes" and that was the last time I heard of you guys. If my issue is not resolved today I am canceling this service. I already paid my months bill but haven't had any services for 3 weeks. I have been trying to reach out to you guys on all social media platforms to no avail. So again if this issue is not resolved today exprct me to cancel this service.
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Replies (3)DS
Delroy S's updateReviewer Update
08 Apr 2024, 16:08My fault number is: two zero seven three zero four
DS
Delroy S's update08 Apr 2024, 16:08
Reviewer Update
My fault number is: two zero seven three zero four
DS
Delroy S's updateReviewer Update
10 Apr 2024, 09:50It's been 3 weeks without internet with no reply whatsoever. Vumatel blueticking me on all social media platforms. It's impossible to get a hold of them. Today was the last day. I am canceling my sevice. Goodbye.
DS
Delroy S's update10 Apr 2024, 09:50
Reviewer Update
It's been 3 weeks without internet with no reply whatsoever. Vumatel blueticking me on all social media platforms. It's impossible to get a hold of them. Today was the last day. I am canceling my sevice. Goodbye.
DS
Delroy S's updateReviewer Update
10 Apr 2024, 10:43Hi my fault ticket was raised 2 weeks ago. I have provided it to you in my previous message. I have been in contact with Webafrica almost every single day only for them to tell me the fault has been escalated to Vumatel. Don't tell me **** about having to speak with my ISP when I have been doing so daily. You cannot put the blame on them. I'll give you my fault number one last time and you better be doing something about this or else I am canceling today. There is no tomorrow or the day after with this fault. I need assistance today.
My fault number is: two zero seven three zero four
My fault number is: two zero seven three zero four
DS
Delroy S's update10 Apr 2024, 10:43
Reviewer Update
Hi my fault ticket was raised 2 weeks ago. I have provided it to you in my previous message. I have been in contact with Webafrica almost every single day only for them to tell me the fault has been escalated to Vumatel. Don't tell me **** about having to speak with my ISP when I have been doing so daily. You cannot put the blame on them. I'll give you my fault number one last time and you better be doing something about this or else I am canceling today. There is no tomorrow or the day after with this fault. I need assistance today.
My fault number is: two zero seven three zero four
My fault number is: two zero seven three zero four