MWEB / VUMATEL FIBER STILL NOT ACTIVE

MWEB FIBER WORST SERVICE EVER RECIEVED, I HAD MY LINE INSTALLED SATURDAY 09.01.2021 UP UNTIL TODAY MY LINE IS NOT ACTIVATED BECAUSE THERE IS A OBJECT NUMBER NOT CORRECT AND SAID THE ERROR IS ON VUMATEL SIDE WE PHONED VUMATEL THEY TESTED THE LINE AND SAY THAT THE LINE IS ACTIVE AND THERE IS A OBJECT NUMBER, MWEB KEEP ON SENDING US HERE AND THERE TRANSFERING TO THIS DEPARTMENT THEN THAT DEPARTMENT AND EVENTUALLY SAY THERE IS NO ETA, I WANT THIS ISSUE TO BE SORTED COB TOMORROW 14.01.2021, IF NOT I WANT TO CANCEL MY ORDER AND WILL MOVE TO A DIFFRENT SERVICE PROVIDER.