tS
tarisha S

1 reviews | Active since Nov 2015

20 Apr 2021, 21:11

Mweb , vumatel

Hi

Please see below email correspondence and the contract we took out from Dylan

It is 10mbps unthrolled // uncapped package

We also asked Dylan to confirm which he did

Now I see that I'm paying for something I dont want

Please cancel or sort it out IMMEDIATELY AND I WANT MY REFUND AND DYLAN NEEDS TO BE REPRIMANDED FOR ALL THAT HIS DOING

I AM TAKING THIS FURTHER

I have more email correspondence as well

0
Replies (1)
Vumatel
Vumatel's reply21 Apr 2021, 10:48
Official
Good morning Tarisha 

We trust that you are well 

We truly sorry for the experience you have had. Kindly contact your ISP regarding the matter with the order and billing issue. 

Kind Regards
The Vuma Team 

Best regards,