1 reviews | Active since Feb 2025
Most sickening service provider ever!! ****
Yet another day gone by and both Vumatel and Vox were unable to get me connected- 6 days later. I have spent lots of money on data and a back up wifi so that Vumatel can get me connected but guess what like every other review its been a week and all words no action. Everyday I am being promised my line to be activated not because I hadn't paid, its because of the "migration". Now I have to suffer the fact that I was unfairly disconnected with no notice, had to go through 2 long weekends without coverage and I get told I need to wait a little more. I don't even have the patience anymore. Everyday my query is moved to a different department with no resolution but "Apologies for the inconvenience" are they really??? Because excellent service is helping your clients not making them beg to be connected. I am absolutely disgusted with Vumatel, its my first time and I am already frustrated with the sloppy service. Till now no one has even contacted us , we hear one thing from Vox and then the opposite from Vumatel...Attached is an example of what *********** people look like. If you are looking for a secure service provider, please do not approach Vumatel, honestly I should have taken my own advice and read peoples experiences first, because this is just ridiculous!!! To top it all i was given 2 timeslots that technicians will arrive at my home and no body showed up. This is now taking my work time and my personal time. Last night I was sent a 3rd time slot, tell me this is their version of escalated to string people along??? This is a ****!!! Now I need to be available at 11 as well for the ghost technician to arrive. I am sick and tired of this ****.
