gC
greg C

1 reviews | Active since Feb 2017

27 Nov 2017, 12:55

Month in and still waiting for install bill

My fiber install done about a month back. Despite getting snotty SMS's from Vumatel that my install bill is overdue I am yet to receive an account from them. I am now many many many calls and emails in to asking for the bill and still more empty promises from our beloved "vuma heroes" and still no bill. How difficult can it be?????

0
Replies (2)
Vumatel
Vumatel's reply27 Nov 2017, 15:14
Official

Hi Greg

We have sent this to our accounts department and they will be in contact with you shortly.

Regards

The VUMA Team

gC
greg C's update28 Nov 2017, 06:37
Reviewer Update
Well yet another snotty SMS and still no invoice or call or meaningful response. I think sending this on to the accounts dept when they have been sending me "reminders" to a couple of weeks already is fairly pointless seeing as they have it already????