****ming, *****ulent technicians

I logged a call 4 days ago requesting for technicians to come move my line as we are renovating. The received a red number but nothing communication after that. The builders managed to build around the line without touching it and all was fine. Sunday morning which was yesterday, a Vuma technician called they outside the gate. I informed them that we do not need their services anymore. They insisted I open for them and I refused. They asked for my router number as they said they need to close the call. I have them and 5 min after they left I started experiencing signal problems, we couldn’t connect till this morning the red light is blinking red for LOS. I know they did this and I know they reported my line faulty while it wasn’t just because of didn’t require their services anymore.

The name of the technician is Kabelo

Can you please assist further as I have paid for my monthly connection and what they doing is *****. Thank you Mrs Dumisile Manana