Maintenance issue

Maintenance issues affecting us with no connectivity. Totally unacceptable and very wrong. How can there be maintenance issues from the 25th of May to 5th of June? 10 days? While we paid for the services because you guys don't forget to remind us to pay and we do that without fail as we know that no payment no internet connection.. Now I have to opt to buying data, at whoz expense because I paid? I want a refund for days that I'll be without connection. Buying data is very expensive and thats the reason we have these routers and stuff.. 3gb for R49 doesn't even last a day so imagine having to buy it everyday because you don't know when the service will be restored.