1 reviews | Active since Jan 2016
LINE NOT WORKING SINCE INSTALLED!
My line has not been working since the day of installation.
I have posted a review 15 days ago and since then no one has helped me. I have had 3 ticket numbers from Vumatel and now I have my fourth ticket #22161.
I need a technician to come out and fix my fibre line. Everytime I request that a technician come out, they tell me that they will fix it remotely and if it doesn't work they will send a technician out. This has happened 3 times and the tickets have been closed! Make a customer happy and send out a technician!!!!!
Good day Eran,
Please accept our sincere apology for the service you have experienced thus far. Kindly note that we are dealing with the matter and we will be in contact with you.
Regards,
The Vuma Team.
Best regards,
Good day Eran,
Please accept our sincere apology for the service you have experienced thus far. Kindly note that we are dealing with the matter and we will be in contact with you.
Regards,
The Vuma Team.
Best regards,