Line down for 5 days!

Item: Vumatel
Rating: 1
Author: Ettienne M

‪@vumatel this is pathetic! ‬ ‪My line has been down since Wednesday. Everyday I get the excuse, verbatim as if read from a script: “a technician has been assigned and will attend before the end of the day” ‬ ‪Thursday‬ ‪Friday‬ ‪Saturday ‬ ‪Monday‬

‪Line is still down!!!‬ did you send all the techs on holiday?

Helpful (0)

Replies (1)

Vumatel's replyOfficial

02 Apr 2018, 15:19

Good day

Please accept our sincere apologies for the service you have received thus far.Please be advised that we have escalated your query to our maintenance team for further assistance.

Regards

The Vuma Team

Vumatel's reply02 Apr 2018, 15:19

Official

Good day

Please accept our sincere apologies for the service you have received thus far.Please be advised that we have escalated your query to our maintenance team for further assistance.

Regards

The Vuma Team