Left Frustrated and no choice....

I am feeling absolutely frustrated. Started in the middle of September to apply for fiber, firstly and only have Vumatel in my area, after waiting for Telkom to arrive for two weeks ( already had the router) and phoning on the 30th September to find out (no one phoning me...) that Vumatel had cancelled the order at 8 am. Apparently, I already have fiber, really strange that one would order it again. The problem is the premises have been incorrectly linked. I would assume to the property next door which has 3 residences on it and one is Unit 2 and my street address is no. 2. I was told by Vumatel on Thursday that it can take up to 96 hours (working days of course). I informed the lady that I work from home and now have no internet. I faxed the required documentation and now I wait........ N.B. I have no choice but to use Vumatel in my area.... And Telkom are waiting for me to sort the problem out :(