MM
Mpho M
1 reviews | Active since Jan 2024
25 Apr 2024, 07:13
Leave Afrihost!
I have had the worst experience with Afrihost and Vumatel! My fibre has been down for a week and everything I call Vumatel I put through to agents who have no idea what’s happening. I’ve been told countless times that someone would call me back yet that has not happened and my line is still inactive. Every other week there is an issue with Afrihost/Vumatel line and it’s so ridiculous the level of customer service.
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Replies (2)
Vumatel's replyOfficial
25 Apr 2024, 10:14Good day Mpho M
Thank you for getting in touch.
We are truly sorry to hear about this. We have escalated your activation order and we will revert.
Kind regards
The Vuma Team
Thank you for getting in touch.
We are truly sorry to hear about this. We have escalated your activation order and we will revert.
Kind regards
The Vuma Team
Best regards,
Vumatel's reply25 Apr 2024, 10:14
Official
Good day Mpho M
Thank you for getting in touch.
We are truly sorry to hear about this. We have escalated your activation order and we will revert.
Kind regards
The Vuma Team
Thank you for getting in touch.
We are truly sorry to hear about this. We have escalated your activation order and we will revert.
Kind regards
The Vuma Team
Best regards,
MM
Mpho M's updateReviewer Update
25 Apr 2024, 10:20You’ve been reverting for 5 days. No one has contacted me!!!! It’s ridiculous at this point.
MM
Mpho M's update25 Apr 2024, 10:20
Reviewer Update
You’ve been reverting for 5 days. No one has contacted me!!!! It’s ridiculous at this point.