Lack of communication

I ordered Fibre through vodacom, and vumatel is the installation company.

Vumatel had installed the Fibre eventually in the complex I live in, was told by vodacom that vumatel would contact me in regards to an installation day. Yet I have heard nothing.

Vumatel also left their building sand in my drive way. Am I expected to clean it up and move it for you?

When is my installation going to take place? Surely after the Fibre lines were installed I should get Atleast an update to what's happening.