K..k service

We've been trying to get someone to fix the pavement where they've open up because they didn't open on the sire like they normally do ,they open up right in de middle of the pavement and I where unable to get into the driveway. The pavement cave in and I had to fill it with sand they give us the run around when we quiry about it .I mean we want to install fibre but this is the ****py service we get and when we eventually got hold all they say is that they understand how can they understand if they don't got a pavement that is busy caving in and struggling to find a way to get your car park ****py service se dinges plain k.. k if I may say so