*** service Vuma and Moja prepaid

Me and my partner have been using Vumatel under the service provider called Moja prepaid and every month is a damn struggle. From trying to load our voucher to no internet for days sometimes. Today I had had to work and there was no internet what so ever. When we try to contact the Moja prepaid customer service they claim that Vuma is the one that does not want to activate our account. I mean what ****ery!! We have been using it for the past four months and it's four months of hell. Now I have lost a day's work and how the hell am I gonna get that back. My boss is up my ass because of them. I would like to discontinue my services and I feel it's fair I get refunded coz I couldn't use the internet as I wished since I "recharged" being three days ago. I am so ****ed Vuma must have a serious meeting with this stupid service provider, Moja ****.... I would honestly strongly suggest that people don't consider both their services Because they suck ***** for days... And what's even more sad is that these damn people try so hard to push the blame and don't try and help but make it as if it's our area or our problem. They are ****en pathetic. Even a stupid simple matter like loading a voucher is a problem Hai *** man!!!!!