M
Mkhululi
1 reviews | Active since Sept 2025
25 Sept 2025, 10:47
I've had a no servic...
I've had a no service on my Vumatel WiFi networks since last night and I've been trying to get some help with you
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Replies (1)
Vumatel's replyOfficial
25 Sept 2025, 16:57Good day Mkhululi
We hope that you are well
We are truly sorry to hear about your issue with your connection. Please get in touch with your Internet Service Provider (ISP) to report the issue as they will need to do first-line checks on their end. If the problem is on the fibre line, they will log a ticket for you with us. The Vumatel ticket will start with 009, and you will receive it via email.
Kind Regards
The Vuma Team
We hope that you are well
We are truly sorry to hear about your issue with your connection. Please get in touch with your Internet Service Provider (ISP) to report the issue as they will need to do first-line checks on their end. If the problem is on the fibre line, they will log a ticket for you with us. The Vumatel ticket will start with 009, and you will receive it via email.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply25 Sept 2025, 16:57
Official
Good day Mkhululi
We hope that you are well
We are truly sorry to hear about your issue with your connection. Please get in touch with your Internet Service Provider (ISP) to report the issue as they will need to do first-line checks on their end. If the problem is on the fibre line, they will log a ticket for you with us. The Vumatel ticket will start with 009, and you will receive it via email.
Kind Regards
The Vuma Team
We hope that you are well
We are truly sorry to hear about your issue with your connection. Please get in touch with your Internet Service Provider (ISP) to report the issue as they will need to do first-line checks on their end. If the problem is on the fibre line, they will log a ticket for you with us. The Vumatel ticket will start with 009, and you will receive it via email.
Kind Regards
The Vuma Team
Best regards,