J
Juanita
1 reviews | Active since May 2026
14 May 2026, 15:24
It's Unsatisfactory ...
It's Unsatisfactory due to *********** service and a lack of responsibility from your agents
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Vumatel's replyOfficial
18 May 2026, 11:13Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused. This is not the standard of service we aim to provide, and we take your feedback very seriously. Our team is currently investigating the issue to seek a permanent solution. We appreciate your patience while we work to resolve this. We will be sure to follow up with you as soon as we have more information.
Best regards,
Vumatel's reply18 May 2026, 11:13
Official
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused. This is not the standard of service we aim to provide, and we take your feedback very seriously. Our team is currently investigating the issue to seek a permanent solution. We appreciate your patience while we work to resolve this. We will be sure to follow up with you as soon as we have more information.
Best regards,