K
Katleho
1 reviews | Active since Mar 2026
08 May 2026, 16:21
Its been days with no network coverage
Its been days with no network coverage.no assistance from them
Helpful (0)
Replies (1)0
Replies (1)Vumatel's replyOfficial
12 May 2026, 09:35Good day, Tshegofatso.
Thank you for getting in touch with us.
Please provide us with the serial number of your Vuma device.
For future reference, please be advised that your first point of contact when you have an issue relating to your connection is your ISP (Internet Service Provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to the fibre provider(us).
Kind regards,
The Vuma Team.
Thank you for getting in touch with us.
Please provide us with the serial number of your Vuma device.
For future reference, please be advised that your first point of contact when you have an issue relating to your connection is your ISP (Internet Service Provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to the fibre provider(us).
Kind regards,
The Vuma Team.
Best regards,
Vumatel's reply12 May 2026, 09:35
Official
Good day, Tshegofatso.
Thank you for getting in touch with us.
Please provide us with the serial number of your Vuma device.
For future reference, please be advised that your first point of contact when you have an issue relating to your connection is your ISP (Internet Service Provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to the fibre provider(us).
Kind regards,
The Vuma Team.
Thank you for getting in touch with us.
Please provide us with the serial number of your Vuma device.
For future reference, please be advised that your first point of contact when you have an issue relating to your connection is your ISP (Internet Service Provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to the fibre provider(us).
Kind regards,
The Vuma Team.
Best regards,
