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Ralenono
1 reviews | Active since Jun 2024
24 Jun 2024, 10:08
It's been 7 days wit...
It's been 7 days without Fibre and they already deducted the money from account we send the prove of payment sending the emails they keep telling us to wait for 72 hours since last week Tuesday till now Your assistance will be highly appreciated
Helpful (0)
Replies (6)0
Replies (6)
Vumatel's replyOfficial
24 Jun 2024, 12:45Good day Ralenono
Thank you for being in contact with us. Please note that we could not locate your POP . Please forward your proof of payment to *** so we can attach it to your ticket.
Regards
The Vuma team
Thank you for being in contact with us. Please note that we could not locate your POP . Please forward your proof of payment to *** so we can attach it to your ticket.
Regards
The Vuma team
Vumatel's reply24 Jun 2024, 12:45
Official
Good day Ralenono
Thank you for being in contact with us. Please note that we could not locate your POP . Please forward your proof of payment to *** so we can attach it to your ticket.
Regards
The Vuma team
Thank you for being in contact with us. Please note that we could not locate your POP . Please forward your proof of payment to *** so we can attach it to your ticket.
Regards
The Vuma team
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Ralenono's updateReviewer Update
24 Jun 2024, 13:03R
Ralenono's update24 Jun 2024, 13:03
Reviewer Update
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Ralenono's updateReviewer Update
24 Jun 2024, 13:05We already send to your Whatsapp more than once
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Ralenono's update24 Jun 2024, 13:05
Reviewer Update
We already send to your Whatsapp more than once
Vumatel's replyOfficial
24 Jun 2024, 13:56Good day
Thank you for reaching out. Please note that we do not have a WhatsApp line. You are likely communicating with your Internet Service Provider (ISP), and we do not have access to their WhatsApp line.To receive further assistance, please send the Proof of Purchase (POP) to the email address provided above. Once we have the POP, we will be able to assist you further with your inquiry.
Regards
The Vuma Team
Thank you for reaching out. Please note that we do not have a WhatsApp line. You are likely communicating with your Internet Service Provider (ISP), and we do not have access to their WhatsApp line.To receive further assistance, please send the Proof of Purchase (POP) to the email address provided above. Once we have the POP, we will be able to assist you further with your inquiry.
Regards
The Vuma Team
Vumatel's reply24 Jun 2024, 13:56
Official
Good day
Thank you for reaching out. Please note that we do not have a WhatsApp line. You are likely communicating with your Internet Service Provider (ISP), and we do not have access to their WhatsApp line.To receive further assistance, please send the Proof of Purchase (POP) to the email address provided above. Once we have the POP, we will be able to assist you further with your inquiry.
Regards
The Vuma Team
Thank you for reaching out. Please note that we do not have a WhatsApp line. You are likely communicating with your Internet Service Provider (ISP), and we do not have access to their WhatsApp line.To receive further assistance, please send the Proof of Purchase (POP) to the email address provided above. Once we have the POP, we will be able to assist you further with your inquiry.
Regards
The Vuma Team
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Ralenono's updateReviewer Update
24 Jun 2024, 14:13I keep on sending to escalation and receiving the block alerts on this email above can someone call me talk to me directly ***
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Ralenono's update24 Jun 2024, 14:13
Reviewer Update
I keep on sending to escalation and receiving the block alerts on this email above can someone call me talk to me directly ***
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Ralenono's updateReviewer Update
24 Jun 2024, 14:22Call home connect, I spoke to them a hundred times they also have the prove of payment. Vumatel and home connect pls fix this matter 7 days without fibre I'm tired of the back and forth.
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Ralenono's update24 Jun 2024, 14:22
Reviewer Update
Call home connect, I spoke to them a hundred times they also have the prove of payment. Vumatel and home connect pls fix this matter 7 days without fibre I'm tired of the back and forth.