KP
Kyle P

1 reviews | Active since Sept 2016

29 Aug 2017, 11:07

It's been 3 months

I placed my order with Vumatel the day it was announced to our complex (9 May 2017). there was no updates sent to me from Vumatel. i involved my ISP (Webafrica) in the hopes that they would have a better turn around time from Vumatel. it took 2 month for the Fibre to get from the entrance of the complex to each unit in the complex. the fibre is now in the complex for a month but no installations have been done. i have still heard nothing from Vumatel in all this time. From the looks of the service delivery from Vumatel i might only get Fibre in our unit by next year.

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Replies (1)
Vumatel
Vumatel's reply07 Sept 2017, 16:32
Official

Good day Kyle

Thank you for bringing your complaint to our attention. We tried contacting you to assist but was unsuccessful and left a message on your mobile.

please contact us here at ***.

Kind Regards

The Vumatel Team

Best regards,