It has been a nightmare, until I somehow managed to get to a person called Charles

It has been a nightmare, until I somehow managed to get to a person called Charles. Amazing service! The only person that was interested in assisting and sorting my internet connection out after 9 days of frustration and helplessness. 1 star for Vumatel who did not assist me during my cries for help. 5 stars to Charles who made it his priority to help and sort things out for me. Thank you Charles! You deserve recognition 🫡