KD
Khuthalo D
1 reviews | Active since Nov 2023
05 Feb 2025, 13:30
Issue with my refund
Am having an issue with vumatel about my refund. Vumatel fails to refund my money, they have been agnoring my calls regarding my refund that was due to me. Its been 3 months now since I heard any response from them
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Vumatel's replyOfficial
07 Feb 2025, 19:51Good evening, Khuthalo Dlukwana
We trust that you are well,
Please be advised that your billing relationship exists with your ISP. Therefore, any billing or refund issues can be directed to them. If you don't have their details, please send us your full address and contact number.
Kind regards,
The Vuma Team
We trust that you are well,
Please be advised that your billing relationship exists with your ISP. Therefore, any billing or refund issues can be directed to them. If you don't have their details, please send us your full address and contact number.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply07 Feb 2025, 19:51
Official
Good evening, Khuthalo Dlukwana
We trust that you are well,
Please be advised that your billing relationship exists with your ISP. Therefore, any billing or refund issues can be directed to them. If you don't have their details, please send us your full address and contact number.
Kind regards,
The Vuma Team
We trust that you are well,
Please be advised that your billing relationship exists with your ISP. Therefore, any billing or refund issues can be directed to them. If you don't have their details, please send us your full address and contact number.
Kind regards,
The Vuma Team
Best regards,