TJ
Thando J
1 reviews | Active since Apr 2020
20 Jan 2023, 14:18
issue not resolved since last year
They have been closing all my query tickets without actually resolving and have been passing me around back and forth between them and supersonic. I logged a ticket about my internet speed last year and to this day, 5 tickets later, it's still not resolved. Do no come near vumatel.
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
20 Jan 2023, 15:17Good day
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
Vumatel's reply20 Jan 2023, 15:17
Official
Good day
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
TJ
Thando J's updateReviewer Update
24 Jan 2023, 16:20No you have not. The issue still persists
TJ
Thando J's update24 Jan 2023, 16:20
Reviewer Update
No you have not. The issue still persists