*******ion technician

I've been struggle an entire week the technician came out made more damage loaded a false report now use want me to pay for a cable ive asked for a refund im getting ignore I wont pay for something thats not my problems ive been contacting use everyday what's the use we should give reviews then we get treated like ******** this is a money making scheme ref number WA***. Why dont use allow screen shot so I can show u the hell that im going tru