CM
Christine M
1 reviews | Active since Jun 2021
07 Jun 2021, 14:45
Invisible Vumatel
How does a company operate without a contact number? Wifi off for 3 days after loadsheddding and not one cares to help me. Disappointing service !!!! If someone cares - Ticket number 483039
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
07 Jun 2021, 16:05Good day, Christine
Thank you for reaching out to us.
Kindly be advised the ticket was received yesterday at 06:52 pm, a technician has been assigned to the residence at 03:45 pm today.
Should you have any queries regarding the ticket, kindly contact your ISP for assistance.
Kind regards,
The Vuma team
Thank you for reaching out to us.
Kindly be advised the ticket was received yesterday at 06:52 pm, a technician has been assigned to the residence at 03:45 pm today.
Should you have any queries regarding the ticket, kindly contact your ISP for assistance.
Kind regards,
The Vuma team
Vumatel's reply07 Jun 2021, 16:05
Official
Good day, Christine
Thank you for reaching out to us.
Kindly be advised the ticket was received yesterday at 06:52 pm, a technician has been assigned to the residence at 03:45 pm today.
Should you have any queries regarding the ticket, kindly contact your ISP for assistance.
Kind regards,
The Vuma team
Thank you for reaching out to us.
Kindly be advised the ticket was received yesterday at 06:52 pm, a technician has been assigned to the residence at 03:45 pm today.
Should you have any queries regarding the ticket, kindly contact your ISP for assistance.
Kind regards,
The Vuma team
CM
Christine M's updateReviewer Update
09 Jun 2021, 09:47Good morning - once again sitting without wifi after loadshedding. Ticket number 76916.
This is costing me so much money. Please send the technician out again. His name was Christo.
This is costing me so much money. Please send the technician out again. His name was Christo.
CM
Christine M's update09 Jun 2021, 09:47
Reviewer Update
Good morning - once again sitting without wifi after loadshedding. Ticket number 76916.
This is costing me so much money. Please send the technician out again. His name was Christo.
This is costing me so much money. Please send the technician out again. His name was Christo.
CM
Christine M's updateReviewer Update
09 Jun 2021, 12:31New ticket number is 476916
CM
Christine M's update09 Jun 2021, 12:31
Reviewer Update
New ticket number is 476916
Vumatel's replyOfficial
10 Jun 2021, 15:12Good day, Christine
Thank you for reaching out to us.
Kindly be advised the ticket was closed due to the link being up, if you are experiencing any connection issues, kindly contact your ISP to check and troubleshoot on their end.
Kind regards,
The Vuma team
Thank you for reaching out to us.
Kindly be advised the ticket was closed due to the link being up, if you are experiencing any connection issues, kindly contact your ISP to check and troubleshoot on their end.
Kind regards,
The Vuma team
Vumatel's reply10 Jun 2021, 15:12
Official
Good day, Christine
Thank you for reaching out to us.
Kindly be advised the ticket was closed due to the link being up, if you are experiencing any connection issues, kindly contact your ISP to check and troubleshoot on their end.
Kind regards,
The Vuma team
Thank you for reaching out to us.
Kindly be advised the ticket was closed due to the link being up, if you are experiencing any connection issues, kindly contact your ISP to check and troubleshoot on their end.
Kind regards,
The Vuma team