INTERNET TO FIBRE-LESS (VUMATEL/BRITELINK)

We called to have fibre intsalled at home. Britelink came out more than a week ago to install the CPE. The very next day we contacted Vumatel to inform them of the installation and that it was complete. They stated that the configuration needs to be done and they provided us with the following ticket (#24625), this is after already waiting for close to two months for the installation to take place. Friday we called again because still nothing was happening, keep in mind that the hold time to get through to these an agent is more than 30 minutes. Once through we were told to call Web Africa and provided them with the SN number of the CPE. We then get through to Web Africa and they state they are unable to send out a route because as per the portal it still states "installation pending status". So once again we had to call Vumatel who then proceed to provide us with a second ticket (#24942) in order to get the configuration completed.. Sunday an sms was sent stating that the second ticket number( #24942) was complete. Yet the CPE was still no configured. Yesterday we called AGAIN and AGAIN waited on the line for more than 30 minuted to speak to a consultant and they then stated the obvious saying that the CPE is not configured. So today again the same procedure ( waiting forever to speak to someone) and now they shifting the blame and saying its the installation company (Britelink) who has not updated the status of the job to complete or Installed. So in the space of a week I not only wasted my time and money ( being on the phone for more than 1h30minutes per call) I also have no internet and I work from home, but these people are also not wanting to take responsibility and there is no other way of getting this resolved between the three companies being Vumatel, Web Africa and Britelink. Britelink just simply refuses to answer the calls so I'm stuck. This is beyond frustrating.

FIX THIS NOW. YOU ARE COSTING ME MONEY AND BUSINESS.