AM
Abel M
1 reviews | Active since Mar 2019
19 Nov 2022, 13:43
Internet has been down for 7 days
Good day kindly assist our internet has been dows for 7 days now was requested to wait 48 hours even now... Issue still not resolved i have payed its useless as we still have no connection my details Palesa Modibedi 01911 Mphatlalatsane Street Naledi Soweto *** ***
Ref ISP 961816
This is annoying as we are now stranded not getting any assistance.. Vuma whatsapp chat is useless..
Helpful (0)
Replies (4)0
Replies (4)AM
Abel M's updateReviewer Update
21 Nov 2022, 12:13We still dont have connection we been told to reboot remove cable but still nothing we still dont have connection. We were told to wait 24 hour after they told us 48 hours its now over 72 hours still no connection.. We been rebooting but nothing
AM
Abel M's update21 Nov 2022, 12:13
Reviewer Update
We still dont have connection we been told to reboot remove cable but still nothing we still dont have connection. We were told to wait 24 hour after they told us 48 hours its now over 72 hours still no connection.. We been rebooting but nothing
AM
Abel M's updateReviewer Update
21 Nov 2022, 12:30The are 2 vuma connections one under palesa nelisiwe modibedi and 1 under jacob molamu on the same address the one for Jacob molamu is working perfectly but this new one under palesa nelisiwe modibedi is still not working we been rebooting as requested but still nothing power light green Pon green and wlan green on the phone it shows connected but no internet
AM
Abel M's update21 Nov 2022, 12:30
Reviewer Update
The are 2 vuma connections one under palesa nelisiwe modibedi and 1 under jacob molamu on the same address the one for Jacob molamu is working perfectly but this new one under palesa nelisiwe modibedi is still not working we been rebooting as requested but still nothing power light green Pon green and wlan green on the phone it shows connected but no internet
AM
Abel M's updateReviewer Update
01 Dec 2022, 11:31The ISP has not responded to emails.. Their WhatsApp number is useless as they say everything shows well on their side but we still cant connect even today since the 14th i am send them screenshot but they useless
AM
Abel M's update01 Dec 2022, 11:31
Reviewer Update
The ISP has not responded to emails.. Their WhatsApp number is useless as they say everything shows well on their side but we still cant connect even today since the 14th i am send them screenshot but they useless
Vumatel's replyOfficial
01 Dec 2022, 11:43Good day
Please consult with your ISP as the connection is restored and stable on our end.
Kind Regards
The Vuma Team
Please consult with your ISP as the connection is restored and stable on our end.
Kind Regards
The Vuma Team
Vumatel's reply01 Dec 2022, 11:43
Official
Good day
Please consult with your ISP as the connection is restored and stable on our end.
Kind Regards
The Vuma Team
Please consult with your ISP as the connection is restored and stable on our end.
Kind Regards
The Vuma Team