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BonJovi B

1 reviews | Active since May 2011

15 Aug 2023, 06:43

Internet fibre is off for 2 days

Our internet fiber has been off now for two days in Florida Park. Does vumatel even know the fiber is off??

0
Replies (6)
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BonJovi B's update15 Aug 2023, 11:15
Reviewer Update
It would help if you actually post your reply so that I can read it. The below does not really help.

The business has rep**** privately, and only BonJovi B can view this message. Why do businesses and reviewers write private replies?
Vumatel
Vumatel's reply15 Aug 2023, 11:53
Official
Good morning, BonJovi BonJovi
Thank you for reachning out to us,

Kindly share your Vumatel ticket number logged with your ISP for assistance with your connection query.

Kind regards,
The Vuma Team
BB
BonJovi B's update15 Aug 2023, 13:47
Reviewer Update
How can I get a Vumatel ticket number if neither Vumatel nor my ISP is responding to my emails
BB
BonJovi B's update15 Aug 2023, 13:53
Reviewer Update
VOX***2
BB
BonJovi B's update15 Aug 2023, 14:14
Reviewer Update
FNO Vumatel (ISP-***).
***
BB
BonJovi B's update15 Aug 2023, 16:33
Reviewer Update
Your maintenance team is useless. They were at the end of my street yesterday. I stopped and chatted with the guys for a few minutes. They were very confident that the service would have been restored last night around 21:00. Yeah right. Today they are not even on site anymore. I guess they just gave up