LR
Lawrence R
1 reviews | Active since Sept 2020
06 Sept 2022, 12:35
Internet down / not working for 2days
Im having internet connection I was disconnected yesterday at 9AM 1st I thought the was maintenance till I find two Vuma technician busy with my neighbors box I think we using same box after they left there was no connection I have been calling sending emails with no respond, I even downloaded their app to complain or ask for assistant no one is helping. This morning went to pay just incase its cut off but still no help from Lawrence
Helpful (0)
Replies (7)0
Replies (7)
Vumatel's replyOfficial
06 Sept 2022, 13:12Good day Lawrence
Thank you for getting in touch.
We could not locate your account, please send us a private message and provide us with your full address.
We await your response.
Kind Regards
The Vuma Team
Thank you for getting in touch.
We could not locate your account, please send us a private message and provide us with your full address.
We await your response.
Kind Regards
The Vuma Team
Vumatel's reply06 Sept 2022, 13:12
Official
Good day Lawrence
Thank you for getting in touch.
We could not locate your account, please send us a private message and provide us with your full address.
We await your response.
Kind Regards
The Vuma Team
Thank you for getting in touch.
We could not locate your account, please send us a private message and provide us with your full address.
We await your response.
Kind Regards
The Vuma Team
LR
Lawrence R's updateReviewer Update
06 Sept 2022, 13:16Thank you for your respond ' my address is 3075 Temba street, Dosiwi street Zola1 its a corner house
LR
Lawrence R's update06 Sept 2022, 13:16
Reviewer Update
Thank you for your respond ' my address is 3075 Temba street, Dosiwi street Zola1 its a corner house
Vumatel's replyOfficial
06 Sept 2022, 13:47Good day Lawrence
Thank you for the details, a ticket has been logged with our technical team and they will get in touch and assist further. Ticket #873533.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Thank you for the details, a ticket has been logged with our technical team and they will get in touch and assist further. Ticket #873533.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Vumatel's reply06 Sept 2022, 13:47
Official
Good day Lawrence
Thank you for the details, a ticket has been logged with our technical team and they will get in touch and assist further. Ticket #873533.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Thank you for the details, a ticket has been logged with our technical team and they will get in touch and assist further. Ticket #873533.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
LR
Lawrence R's updateReviewer Update
06 Sept 2022, 14:07thank you for respond when are your tech guys going to come I really need to work please make sooner than yesterday
LR
Lawrence R's update06 Sept 2022, 14:07
Reviewer Update
thank you for respond when are your tech guys going to come I really need to work please make sooner than yesterday
Vumatel's replyOfficial
06 Sept 2022, 14:11Thank you for your response.
We cannot confirm ETA at this moment.
Kind Regards
The Vuma Team
We cannot confirm ETA at this moment.
Kind Regards
The Vuma Team
Vumatel's reply06 Sept 2022, 14:11
Official
Thank you for your response.
We cannot confirm ETA at this moment.
Kind Regards
The Vuma Team
We cannot confirm ETA at this moment.
Kind Regards
The Vuma Team
LR
Lawrence R's updateReviewer Update
06 Sept 2022, 20:28thank very much for fast respond Vuma Tech were professional quick and answered all my questions I'm very Happy from Lawrence
LR
Lawrence R's update06 Sept 2022, 20:28
Reviewer Update
thank very much for fast respond Vuma Tech were professional quick and answered all my questions I'm very Happy from Lawrence
Vumatel's replyOfficial
07 Sept 2022, 08:35Good day Lawrence
Thank you for the feedback and we are happy that your connectivity is up and running.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Thank you for the feedback and we are happy that your connectivity is up and running.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Vumatel's reply07 Sept 2022, 08:35
Official
Good day Lawrence
Thank you for the feedback and we are happy that your connectivity is up and running.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Thank you for the feedback and we are happy that your connectivity is up and running.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team