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Amanda L

1 reviews | Active since Sept 2018

15 Aug 2022, 20:12

Internet deactivated by accident for days on end.

Had no internet the whole of last week. It came on over the weekend and now it is deactivated again. Can you please just stop deactivating my line please??? This is unacceptable.

0
Replies (5)
Vumatel
Vumatel's reply16 Aug 2022, 06:47
Official
Good day Amanda 

Thanks for making contact with us.
Please provide us with your full address and account holder's details. We will assist with your inquiry.

Kind Regards
Zoleka Guca
Vumatel
Vumatel's reply16 Aug 2022, 12:16
Official
Good day Amanda

Please contact your ISP to provide you with the Vumatel order number starting with VC or VR and we will assist with your inquiry.

Kind Regards
Zoleka Guca
Vumatel
Vumatel's reply16 Aug 2022, 13:11
Official
Good day 

Please contact your ISP Vodacom to assist with your service activation.,

Kind Regards
Zoleka Guca
AL
Amanda L's update16 Aug 2022, 14:00
Reviewer Update
So this is what Vumatel say privately: Good day

Please contact your ISP Vodacom to assist with your service activation.,

Kind Regards
Zoleka Guca

OMG! I never changed my service. It was always activated. Vumatel deactivated my line!!!!
AL
Amanda L's update18 Aug 2022, 12:46
Reviewer Update
GUYS!!!!! Yesterday a technician came to reactivate my line and today my internet has gone again! I cannot live like this!!!!!! Please can someone contact me???