rB
ronel B

1 reviews | Active since Feb 2016

20 Sept 2024, 18:50

Internet connection

I am a customer and not a happy customer been with out internet connection for 3 weeks two payments was made and im still i have not internet connection, i have send my proof of payment to more then one whatsup agent and still nothing,web africa and vuma is not communication with each other and the customer is getting penalized for there negligence.

0
Replies (1)
Vumatel
Vumatel's reply20 Sept 2024, 19:46
Official
Good day Ronel

Please note that your service has expired and payment is required on our end. Kindly contact your ISP(Webafrica) for any assistance with billing and payment inquiries.

Kind Regards
The Vuma Team