Internet cables

Vumatel and WebAfrica just cannot stop disappointing their customers and I have realised that now that it's my turn. Firstly they install a cable next to a satellite dish and on windy days the cable sc****d again the dish until it broke. I then reported the incident on 8th Jan till today no action but the payment was made in full but now I'm subjected to buying data and I have heard that WebAfrica doesn't even reimburse you. I lost my respect for these guys they just do not care they do not even communicate to apologise for the delay they just continue to render poor service like it's business as usual. I am so frustrated and appalled by this behaviour and I agree with all the other disgruntled customers that Vuma and WebAfrica are disgusting. Please come fix this WiFi or lose me as a customer this unacceptable and I want my money back if you cannot deliver. My Ref no: *** Cell No:*** Name:Zodwa Mvumvu