Installer to be sent in 3 days

So I lost connection today in the morning and called vodacom. I was told they will have to log a call for an installer to come. Later on I contacted Vumatel as I need connection since I work from home and the agent told me that the installer will come in 3 days. What am I supposed to do now? I never missed a payment and when it's time to get help I'm told about 3 days. What about my work? What can possibly make such a huge establishment not have an installer for 3 days? I hope someone out there is serious about the needs of the customers. thobekapro***mail.com