Installation Vumatel Fibre Box

Item: Vumatel
Rating: 1

Vumatel install fibre box with ports inaccessible then expect to be paid to fix it. Send person with bad attitude to come and convince client that it is how it should be. Vumatel do not answer email when complaint send to them about it.

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Replies (3)

's updateReviewer Update

08 Sept 2017, 13:58

Their head office was actually very helpful to sort this out and the fiber box was fixed so that the ports is accessible now. Only the one installation person had a bad attitude the rest of the people that deal with me was quite friendly and helpful.

's update08 Sept 2017, 13:58

Reviewer Update

Vumatel's replyOfficial

08 Sept 2017, 14:06

Good day Mrs Joubert

I trust that you are well.

Thank you very much for taking my call. As discussed earlier where you confirmed that your issue has been resolved We will be closing off on our side and marking the issue as resolved.

Kind Regards

The Vuma Team

Vumatel's reply08 Sept 2017, 14:06

Official