Installation team does not arrive to set appointment or communicate as to when they will actually attend.

The installation team had an appointment at 10:30 this morning, I At 11:00 I followed up to find out where they were, they told me to wait 30 minutes. After 2 hours, I phoned back the installer to tell me that he is not sure when he can actually make it for the installation. Now no one has installed the fibre, and I have no way of contacting Vumatel or Webafrica to make another arrangement. Such unprofessional service from Vumatel.