Installation Staff ***********

<p>I am utterly discgusted with the service levels of your company. Your technicians was suppose to be be here at 9 am this morning to do a grey box instillation byt they didnt pitch. When I phone the call center everytime they tell me they'll call me back. I was suppose to have an installation done on the 4th of january but It's dragging on. Staff have a don't care attitute. They don't come back to you they keep you hanging. I have suspended my ADSL line because I received an SMS to say the line is ready for installation. I run a business from home and I need my internet to be up and running as soon as possible. If no one is going to do something I am going to rock up at your office and start throwing my toys out of the cot until I get action. Your service levels are utterly disgusting. Staff don't pitch for appointments and they don't call you to inform you they're not coming. Please can this matter be attended to. Many Thanks </p>