NR
Nicolas R
1 reviews | Active since Apr 2018
10 Apr 2018, 17:01
Installation required !
I am sill waiting for Vuma to contact me re installation. Every time I call I am told that someone will call me back and no one ever does! Order was confirmed but it doesn't look like installation will ever happen. Please please can someone call me to arrange installation, or if there is a problem- send out a technician to come assess the address for installation. I'm growing very tired of waiting after a blotched order on 7 Feb and now waiting again since 12 March 2018.
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Replies (2)
Vumatel's replyOfficial
11 Apr 2018, 11:26Good morning Nicolas
We trust that you are well.
We will look into your issue and revert back to you.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply11 Apr 2018, 11:26
Official
Good morning Nicolas
We trust that you are well.
We will look into your issue and revert back to you.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
NR
Nicolas R's updateReviewer Update
12 Apr 2018, 13:45Of course I was given a call off he back of this message to say someone will be in touch to sort out installation. ONCE AGAIN, no contact from Vuma. Endless promises to call back with no one actually doing so. Call me to arrange installation, not to say someone will call me back.
NR
Nicolas R's update12 Apr 2018, 13:45
Reviewer Update
Of course I was given a call off he back of this message to say someone will be in touch to sort out installation. ONCE AGAIN, no contact from Vuma. Endless promises to call back with no one actually doing so. Call me to arrange installation, not to say someone will call me back.