1 reviews | Active since Feb 2012
Installation of Fibre/CPS
<p>The installation team arrived 40 mins late with no notification or apology when they eventually arrived. I called the call centre twice to find out where they were and both times was told I they would follow up and call back immediately. No one called back. When they arrived they didnt have a drill and had to leave again. It was an hour before they got started. Really poor service that cost me time away from work.</p>
Hi Daniel,
We apologise for any inconvenience caused and understand your frustration.
Kindly note that we have escalated your issue to the installations manager so that we can organise for your installation to be completed.
Should you require any further assistance, kindly email us at ***. Once again, apologies for this.
Kind regards,
The VUMA Team
Hi Daniel,
We apologise for any inconvenience caused and understand your frustration.
Kindly note that we have escalated your issue to the installations manager so that we can organise for your installation to be completed.
Should you require any further assistance, kindly email us at ***. Once again, apologies for this.
Kind regards,
The VUMA Team