1 reviews | Active since Aug 2012
Installation failure
<p>I have had vumatel come to my house 3 times to install my fibre all times unsuccessful because the grey box on the side of my house is on the wrong side of the house. When i tell their call centre people that they need to send the trenching team to move the box, they keep sending the installation guys who can do nothing before the trenching guys do their job. I have been back and forth with vumatel for 3 months trying to get them to install my fibre. Shocking!!!</p>
Good day Olwethu
We sincerely apologise for any inconvenience caused.
Kindly note that we have escalated your issue to the Installations Manager and we will be in contact with you. Should you require any further assistance, kindly email us at *** so that we can assist you.
Once again, apologies for the inconvenience caused.
Kind Regards,
The VUMA Team
Best regards,
Good day Olwethu
We sincerely apologise for any inconvenience caused.
Kindly note that we have escalated your issue to the Installations Manager and we will be in contact with you. Should you require any further assistance, kindly email us at *** so that we can assist you.
Once again, apologies for the inconvenience caused.
Kind Regards,
The VUMA Team
Best regards,